Contact Information
All services offered by our Division may be handled remotely.
NEWS - We have a new Permit Help Desk, as of 10/12/2022 . It is very similar to the old one, but has some new specifics.
- New Help Desk URL for customers: https://cmipermitdesk.on.spiceworks.com/portal
- New Help Desk email address for permitting: help@cmipermitdesk.on.spiceworks.com
- Emails sent to the below email addresses will be auto-forwarded to the new Help Desk:
- Help Desk responses now come from: PermitDesk@cmipermitdesk.on.spiceworks.com
- Please be sure to allow cmipermitdesk.on.spiceworks.com through your email security.
- Phone calls to our main number 239-389-5059 go into the same queue with the emails, and are answered in order received in the help desk.
Qless System may be used to schedule an appointment, or Join the Line for walk in visit.
- https://kiosk.na1.qless.com/kiosk/app/home/10000000149
- Look for the free "QLess" app in your app store, for iPhone or Android.
Citizen Self Service (CSS - formerly known as Citizen Access Portal or CAP)
- Online permit data and permit processing.
- Visit our information page.
- https://energovcitizenaccess.tylertech.com/MarcoIslandFL/SelfService#/home
- Please use CSS for scheduling inspections whenever possible. See Inspections page for more info.
Permitting Phone: 239-389-5059
- Calls to this line go to a ticketing system.
- This helps the clerks share the call load and provides analytics.
- Please create only one ticket by leaving only one message per task.
Staff Directory:
- Building Official - Raul Perez
- rperez@cityofmarcoisland.com
- 239-389-5059
- Plans Examiner & Inspector - Don Davis
- ddavis@cityofmarcoisland.com
- 239-389-5013
- Plans Examiner & Structural Inspector - Henry Tejeda
- htejeda@cityofmarcoisland.com
- 239-389-3919
- Plans Examiner & Inspector - James Reynolds
- jreynolds@cityofmarcoisland.com
- 239-207-4738
- Plans Examiner - Paul Bollenback
- Structural Inspector - Mike Smithem
- msmithem@cityofmarcoisland.com
- 239-389-5056
- Plans Examiner & Plumbing Mechanical Gas Inspector - Steve Anderson
- sanderson@cityofmarcoisland.com
- 239-389-5055
- Plumbing Mechanical Gas Inspector - Luis Cartaya
- lcartaya@cityofmarcoisland.com
- 239-389-5023
- Structural Inspector - Nick Scott
- nscott@cityofmarcoisland.com
- 239-389-3974
- Plans Examiner & Electrical Inspector - Phil Mang
- pmang@cityofmarcoisland.com
- 239-389-5057
- Plumbing Gas Inspector - Matthew Reed
- mreed@cityofmarcoisland.com
- 239-389-5024
- Administrative Technician - Betty Larson
- blarson@cityofmarcoisland.com
- 239-389-5062
- Administrative Technician - Luz Cantor
- lcantor@cityofmarcoisland.com
- 239-389-3902
- Permit Supervisor - Dori Jones
- dejones@cityofmarcoisland.com
- 239-389-5048
- Permit Clerk II - Karen Kateley
- kkateley@cityofmarcoisland.com
- 239-389-3909
- Permit Clerk - Stefanie Calderon Cantor
- Permit Clerk - Kare Hayman
- khayman2@cityofmarcoisland.com
- 239-389-3921
- Permit Clerk II - Jennifer Williams
- Permit Clerk - Patricia Sigler
- psigler@cityofmarcoisland.com
- 239-389-3953
- Permit Clerk - Ron Linn
- Building Technology Analyst - Stuart McElvey
- smcelvey@cityofmarcoisland.com
- 239-389-5012
- Permitting Services Manager - Lisa Lee Loewer
- lloewer@cityofmarcoisland.com
- 239-389-3956
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