Frequently Asked Questions (Updated December 28, 2021)

Frequently Asked Questions

Are city facilities opened?

All City facilities are open to the public. COVID safety procedures are in place and we ask all members of the public to wear a mask when entering a City facility.

Category: COVID-19

Are masks required on Marco Island?

Many private businesses on Marco Island are requiring masks.

Category: COVID-19

Are there any restrictions on businesses in the State of Florida?

No. On September 25th, Governor DeSantis announced that Florida will enter Phase 3 of the State’s Reopening Plan. This means all bars, restaurants, gyms, and other businesses can operate at 100% capacity. However, the State of Florida is still under a declared state of emergency which was extended by the Governor on November 3, 2020 (EO-20-276).

Category: COVID-19

Can I conduct my business with the City online?

Yes, you can pay your water bill, apply for a permit or schedule a building inspection all online. Here is the link to the Citizen Self Service portal on the City’s website: https://www.cityofmarcoisland.com/building/page/citizen-self-service

Category: COVID-19

How can I obtain a vaccination for a homebound individual?

For residents who are homebound and want a vaccine, please have them email homeboundvaccine@em.myflorida.com and explain the situation and provide contact information, there is a State team performing vaccinations of homebound persons and they have been responsive to emails.

Category: COVID-19

How do I get a replacement Vaccine card?

If you received your COVID-19 vaccination at the City Vaccination Clinic and have lost your vaccination card a replacement can be provided.
It is very helpful if you can provide us the date you received either shot so our staff can quickly locate you in the database.
The replacement card can be picked up in person at the Fire Station, you will need to show an ID to verify your identity.
To start, request a replacement card by calling 239-389-5040 and ask for Angela.

Category: COVID-19

Where can I get a COVID-19 test?

DOH-Collier offers COVID-19 drive-thru testing.

Location

3339 Tamiami Trail East
Bldg H
Naples, FL 34112
MapDirections

Hours

Monday-Friday 9am - 1pm

No appointment needed

Contact Information

For questions regarding COVID-19 vaccines and testing, please call 239-252-6220, Monday-Friday, 9am-5pm or email covid19collier@flhealth.gov

Category: COVID-19

Where can I get local information on what is happening on Marco Island?